Waranty
This section provides information about product warranty conditions and warranty services. Here you can learn what the warranty covers and what steps to take if your product requires repair, replacement, or inspection under warranty.
Product Warranty Information
Yes. All items you purchase from us are covered by a legal (statutory) warranty. This means that the product must perform as a customer can reasonably expect. The length of the statutory warranty period depends on the consumer protection laws of the
What is the warranty period?
When it comes to warranty claims, it is important to understand what qualifies as proper use of the product. We aim to provide clear and easy-to-understand information so you can keep your purchased items in good condition and be aware of your warran
What products does the warranty apply to?
The warranty applies to most products available in the FansBRANDS® store, including clothing items such as shoes, T-shirts, caps, sweaters, and trousers, as well as accessories like wallets and bags. However, there are certain products for which warr
What are the possible warranty issues?
Warranty claims mainly apply to manufacturing defects that appear during normal use of the product. At FansBRANDS®, we always aim to ensure that genuine warranty issues are handled fairly and professionally. A warranty issue is considered valid if th
What are non-warranty issues?
In some cases, customers request a replacement for products that have been damaged during use. However, not every issue qualifies as a warranty claim. At FansBRANDS®, we know our products very well because we not only sell them, but also use them our
Special cases
In rare situations, some product details may differ from what is described. In such cases, FansBRANDS® will resolve the issue and cover the return shipping costs. Examples include:. If the shoe size does not match the size indicated on the box, we wi
Damaged packaging upon delivery by the courier
If the package is damaged and you believe that your order may be incomplete or the product inside may be damaged, please do not accept the package. If you still accept the package, please record a video while opening it. This is one of the most impor
Guarantee for Fragile Products
IMPORTANT! For fragile products, regardless of the condition of the packaging, you must always record a video while opening the package and inspecting the product. This is necessary because it is the only reliable way to prove that the product was da
Ferrari Watch Warranty
Scuderia Ferrari Watches – 2-Year Limited International Warranty. Scuderia Ferrari has always been proud of its passion for racing and its Italian heritage. The Scuderia Ferrari Orologi collection of men’s and women’s watches reflects the excitement