Damaged packaging upon delivery by the courierUpdated 2 months ago

If the package is damaged and you believe that your order may be incomplete or the product inside may be damaged, please do not accept the package.

If you still accept the package, please record a video while opening it. This is one of the most important ways to prove the issue in case of a complaint.

Please send the photo or video directly through the chat interface, and we will immediately review and resolve the issue.