Start a live chat with the FansBRANDS® support team and get quick help with your order, products, shipping, or returns.

Contact the FansBRANDS® customer support team for help with orders, products, shipping, returns, or general questions.

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FansBRANDS®

At FansBRANDS&#xAE;, we use cookies to improve your browsing experience and ensure the proper functioning of our website. Cookies help us understand how visitors use our online store, remember your preferences, and provide a smoother and more personalized shopping experience.Cookies may also be used to analyze website traffic, improve website performance, and support marketing activities such as personalized offers and advertisements.By continuing to use the FansBRANDS&#xAE; website, you agree to the use of cookies in accordance with our Cookie Policy. You can manage or disable cookies at any time through your browser settings.For more detailed information about how we use cookies, please review our full Cookie Policy on this page.

At FansBRANDS®, we use cookies to improve your browsing experience and ensure the proper functioning of our website. Cookies help us understand how visitors use our online store, remember your preferences, and provide a smoother and more personalized

How We Use Cookies

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Private Orders

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Who can place a corporate order

How to place a corporate order

Minimum order requirements

Bulk order requests

Invoice details for companies

Adding company billing information

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Corporate Orders

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Preorder Shipping Policy

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Quick & Easy Ordering

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Package tracking

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Tracking information

GLS Parcel Locker – Pickup in Europe

GLS Parcel Shop – How It Works

UPS Delivery – How It Works Worldwide

UPS Access Point – Parcel Locker Pickup

UPS & GLS information

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Product Care Instructions

How Formula 1® Products Are Manufactured

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New Era®

LEGO®

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Products information

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Special Edition products for race events

Special Edition & Legends poducts

Incorrect Price on the Website

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Clothing Products – User Guide

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Cap Size Chart

How to Choose the Correct Size (Women)

How to choose the correct size (Men)

How to choose the correct size (Kids)

How to choose the correct shoe size

Bags & Accessories Size Guide

Size Guidelines

Products & Availability

Return Form

How to return the product to us

How can I exchange a product?

When should you return the product to us?

IMPORTANT – Please read before returning a product

Do You Offer Free Returns?

What if I am making an international return or refuse shipment?

What Happens Once We Receive Your Return?

Return Information

180 days return

Refund Information

What Should I Do If I Have Not Received My Refund?

Refunds Information

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Cash on Delivery (COD) – GLS Delivery

Cash on Delivery (COD) – UPS Delivery

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Can I get a refund if the price has changed since I ordered?

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Apps & Download – Formula 1® Race Calendar

Download the App and Shop Easily Anywhere

Apps and Download

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What is the warranty period?

What products does the warranty apply to?

What are the possible warranty issues?

What are non-warranty issues?

Special cases

Damaged packaging upon delivery by the courier

Guarantee for Fragile Products

Ferrari Watch Warranty

Waranty

Your Data Security

Your Security

General Terms and Conditions

Terms and Conditions

Customer Privacy Policy

Consumer Protection Information

Enforcement of consumer protection

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